808780-BENEFITS PROGRAM SUPERVISOR/ANALYST-SES - 40046188 Information Technology (IT) - Fort Lauderdale, FL at Geebo

808780-BENEFITS PROGRAM SUPERVISOR/ANALYST-SES - 40046188

Requisition No:
808780 Agency:
CommerceWorking Title:
808780-BENEFITS PROGRAM SUPERVISOR/ANALYST-SES - 40046188Position Number:
40046188 Salary:
$40,351.
04 Posting Closing Date:
08/16/2023 JOB TYPE:
FULL TIME / SES POSITION LOCATION:
Fort Lauderdale, FL (relocation benefits are not available for this position)Benefits Program Supervisor/Analyst - SESExternalwww.
floridajobs.
org/Our Organization and Mission:
Florida Commerce works across the state to support Florida's economy, robust and talented workforce, and our local communities.
We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.
In collaboration with our partners, we salute our nation's veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply at Florida Commerce for positions that fit their skill sets.
Florida Commerce is an Equal Opportunity Employer/Program.
Auxiliary aids and services are available upon request to individuals with disabilities.
(TTY/TDD 1-800-955-8771 or the Florida Relay Service - 711.
) Let our mission become yours.
To find out more about us, click on the link:
http:
//www.
floridajobs.
org/ />The Work You Will Do:
The Benefits Program Supervisor/Analyst - SES is a member of the RA Adjudication team of the Division of Workforce Services.
The person in this position administers complex technical Reemployment Assistance program functions.
The person in this position will be responsible for providing instructions to staff and taking necessary actions to assist in performing job duties.
The performance of these functions and their coordination is required for consistency and efficiency of operations.
This is professional work requiring not only extensive knowledge of the Reemployment Assistance law, rules, policies, and procedures, but also the ability to plan, organize, and coordinate work assignments and work cooperatively with others.
The person in this position will work independently and be responsible for identifying and analyzing complex problems; developing, recommending and implementing solutions to resolve problems; providing instructions; and taking necessary actions in resolving problems; advising management of problems and/or policy concerns related to program and operational functions.
The Difference You Will Make:
You will assist in helping Floridians obtain wage replacement benefits for qualified individuals who are out of work through no fault of their own.
Your knowledge and skills will be utilized to help our citizens.
Florida Commerce is a fast-paced work environment in which critical thinking and prioritizing are a must.
How You Will Grow:
Florida Commerce encourages its employees to constantly innovate and seek efficiencies.
Trainings are made available throughout the year and on request with our Office of Human Resources Training and with our Division of Workforce Training Unit.
In accordance with our Vision and Mission, the employee:
Furthers Florida's economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
Provides information clearly, accurately, and succinctly; and also exhibits good listening skills.
Works collaboratively to optimize the effectiveness of Florida Commerce's available resources and tools.
Uses knowledge acquired through education, training, or experience to complete tasks.
These expectations are for all our employees, and you will be expected to model these as a leader.
We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.
Where You Will Work:
Only 30 miles north of Miami, the City of Fort Lauderdale is known as the Venice of America because of its extensive canal system.
Fort Lauderdale is eighth largest city in Florida and boast 300
days of sunshine, over 300 miles of waterfront and 24-miles of golden beaches.
Fort Lauderdale is also home to Port Everglades which is one of the busiest cruise ports in the world and is a hub for international business, tourism and many other diverse industries.
One of the best places in Florida for families to relocate to, Broward County has the sixth largest public-school system in the nation and is home to some reputable institutions including Broward College, Florida Atlantic University and Florida International University.
With a myriad of businesses, hotels, restaurants, shopping and attractions available for residence and tourist Fort Lauderdale has a little something for everybody.
WORKING FOR THE STATE OF FLORIDA HAS BENEFITS! State Group Insurance coverage options
(health, life, dental, vision, and other supplemental option) Retirement plan options, including employer contributions (www.
myfrs.
com) Nine paid holidays and a Personal Holiday each year Annual and Sick Leave Benefits Student Loan Forgiveness Program (Eligibility required) Flexible Spending Accounts Tuition Fee Waivers (Accepted by major Florida colleges/universities) Ongoing comprehensive training provided Career Growth Highly skilled, professional environment For a more complete list of benefits, visit www.
mybenefits.
myflorida.
com.
We care about the success of our employees.
We care about the success of our clients.
We are always improving our technology, our tools, our customer's experiences and ourselves.
A rewarding experience for reliable, compassionate and professional employees.
Pay:
$40,351.
04Your
Responsibilities:
The incumbent in this position administers complex technical Reemployment Assistance program functions.
This is a highly responsible position requiring extensive knowledge of Reemployment Assistance law and department procedures relating to the Reemployment Assistance program.
The person in this position will be responsible for providing instructions and taking necessary actions.
The performance of these functions and their coordination is required for consistency and efficiency of operations.
This is professional work requiring not only extensive knowledge of the Reemployment Assistance law, rules, policies, and procedures, but also the ability to plan, organize, and coordinate work assignments and work cooperatively with others.
Supervisory employees are those who spend the majority of their time communicating with, motivating, training, and evaluating employees, and planning and directing employees' work, and who have the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action, including all employees serving as supervisors, administrators, and directors.
Section 110.
205(2)(w), Florida Statutes.
Supervises and assists subordinates with the resolution of the more difficult or unusual programmatic and technical problems and coordinates unit activities in connection to initial claims, adjudication, and responses to a large volume of inquiries relating to the Reemployment Assistance program.
Motivates, trains, and evaluates associates.
Responsible for authorization of leave and attendance records.
Prepares position descriptions, performance appraisals, and procedural changes due to changes in the work of the unit, the Reemployment Assistance law and department rules.
Works with representatives from other program areas as needed to resolve issues relating to the Reemployment Assistance.
Identifies and analyzes problem areas and recommends any changes needed to improve and streamline existing procedures.
Supervises and coordinates unit activities relating to specialized work assignments and other related work as required including the preparation of reports, project analysis and correspondence.
Prioritizes work and delegates responsibility of assignments to ensure accuracy, efficiency and completion of work by deadlines.
Randomly reviews and evaluates sub-unit work to determine if all work is in compliance with established standards.
Attends, conducts, organizes and/or participates in workshops, studies, conferences, and staff meetings.
Required Knowledge, Skills, and Abilities:
Knowledge of the principles and practices of management and supervision.
Knowledge of the methods of data collection and analysis.
Knowledge of reemployment assistance law, rules, policies, and procedures.
Knowledge of basic public relations principles.
Ability to manage a reemployment assistance program.
Ability to supervise people.
Ability to determine work priorities, assign work, and ensure proper completion of work assignments.
Ability to effectively communicate verbally and in writing.
Ability to establish and maintain effective working relationships with others.
Ability to understand and apply applicable rules, policies, and procedures relating to management of a reemployment assistance program.
Ability to assess budgetary needs.
Ability to formulate policies and procedures.
Ability to collect and analyze data relating to the management of a reemployment assistance program.
Ability to deal with the public in a courteous, tactful, and effective manner.
Ability to prepare reports relating to a reemployment assistance program.
Ability to work independently.
Ability to solve problems and make decisions.
Ability to develop training materials and train others.
Qualifications:
As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state and national law enforcement records.
Minimum:
Duties and responsibilities of this position must be performed at the official work site of the Department.
Travel may be required to travel.
Preferred:
Have at least one year of experience working in a supervisory or leadership role that involves mentorship, coaching, and training team members.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735).
Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace.
All employees are subject to reasonable suspicion drug testing in accordance with Section 112.
0455, F.
S.
, Drug-Free Workplace Act.
Recommended Skills Active Listening Claim Processing Communication Consulting Critical Thinking Data Analysis Estimated Salary: $20 to $28 per hour based on qualifications.

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