Fulfillment Associate, Document Management
Wolters Kluwer's CT has been in business since 1892, we have put our customer at the center of everything, and we hold ourselves accountable for delivering the right results.
We maintain a company culture that grows diverse talent.
An important part of our culture involves developing and promoting people from within.
Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.
As a Fulfillment Associate, Document Management, your main function will be to receive (by served, certified, or regular mail), sort, profile, and scan documents sent to CT in our capacity as registered agent.
You will report to the Manager, Fulfillment and work onsite at the local office in Plantation, Fl.
You will work in unison with our service teams to assist our clients remain in legal compliance.
We are looking for individuals who are positive, accountable and committed to self-development.
We offer a M-F schedule, full benefits, matching 401k, PTO, and a career opportunity.
Basic
Responsibilities:
Fulfill orders for internal and external customers by scanning and processing documents.
Research legal documents.
Submit and retrieve legal documents to the Secretary of State, Division of Corporations Research entity status.
Resolve or escalate issues.
Follow requests through to completion.
Communicate progress to customers and our teams.
Navigate quickly between multiple processing systems and databases quickly.
Overtime may be required.
Contribute to customer satisfaction and organizational success.
Participate in process improvement programs, best practices, and occasional special projects.
Process State and customer documents following established Standard Operating Procedures using proprietary and Microsoft suite applications.
Qualifications:
Education:
High School diploma or equivalent.
Prefer some college.
Experience, Knowledge and Tools:
2 years customer service experience.
Prefer experience in retail, hospitality, or office environment.
Integrate information from multiple sources.
Good typing skills (30 wpm.
).
You will be an important contributor to a team.
#LI-OnsiteDiversity Matters.
Wolters Kluwer strives for an inclusive company culture in which we grow diverse talent to achieve our strategy.
As a global company, having a diverse workforce is of the utmost importance.
We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018.
In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index.
Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.
Recommended Skills Business Process Improvement Customer Satisfaction Customer Service Databases Document Management Systems Hardworking And Dedicated Estimated Salary: $20 to $28 per hour based on qualifications.
We maintain a company culture that grows diverse talent.
An important part of our culture involves developing and promoting people from within.
Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.
As a Fulfillment Associate, Document Management, your main function will be to receive (by served, certified, or regular mail), sort, profile, and scan documents sent to CT in our capacity as registered agent.
You will report to the Manager, Fulfillment and work onsite at the local office in Plantation, Fl.
You will work in unison with our service teams to assist our clients remain in legal compliance.
We are looking for individuals who are positive, accountable and committed to self-development.
We offer a M-F schedule, full benefits, matching 401k, PTO, and a career opportunity.
Basic
Responsibilities:
Fulfill orders for internal and external customers by scanning and processing documents.
Research legal documents.
Submit and retrieve legal documents to the Secretary of State, Division of Corporations Research entity status.
Resolve or escalate issues.
Follow requests through to completion.
Communicate progress to customers and our teams.
Navigate quickly between multiple processing systems and databases quickly.
Overtime may be required.
Contribute to customer satisfaction and organizational success.
Participate in process improvement programs, best practices, and occasional special projects.
Process State and customer documents following established Standard Operating Procedures using proprietary and Microsoft suite applications.
Qualifications:
Education:
High School diploma or equivalent.
Prefer some college.
Experience, Knowledge and Tools:
2 years customer service experience.
Prefer experience in retail, hospitality, or office environment.
Integrate information from multiple sources.
Good typing skills (30 wpm.
).
You will be an important contributor to a team.
#LI-OnsiteDiversity Matters.
Wolters Kluwer strives for an inclusive company culture in which we grow diverse talent to achieve our strategy.
As a global company, having a diverse workforce is of the utmost importance.
We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018.
In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index.
Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.
Recommended Skills Business Process Improvement Customer Satisfaction Customer Service Databases Document Management Systems Hardworking And Dedicated Estimated Salary: $20 to $28 per hour based on qualifications.
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