Care Specialist Office Assistant
Eye Love My Vision Eye Love My Vision Lauderhill, FL Lauderhill, FL Full-time Full-time From $19 an hour From $19 an hour The Care Specialist Office Coordinator will provide the necessary support to Dr.
Campbell and office staff ensuring they have high-quality, up-to-date support material.
The CS Office Coordinator will be the point of reference for internal staff and clients by keeping schedules up to date and providing feedback, documentation and information will be responsible for all inbound, follow up calls, and managing the appointment calendar.
Essential Duties and Responsibilities The essential functions include, but are not limited to the following:
Record, store and sort financial and non-financial data in electronic form and present reports Handle the processing of calls with accuracy and timeliness Monitor the team's progress, identify shortcomings, and propose improvements Ensure adherence to laws and internal company policies.
Handle urgent calls, emails, and messages when Doctor and staff are unavailable, answering Patients queries, informing them of delays, arranging and changing appointments.
Review cases to be sent to processing with accuracy and timeliness File important documents and communicate relevant information to various department regarding Medical Office Collaborate with Eye Love My Vision to ensure sales, marketing queries and deliveries are handled efficiently.
Handle all in office payments and financial contracts needed to be taken care of at the doctors office.
Track the quotas and goals each day.
Close out the credit card machines and deposits are made.
Manage the contracts and the accounting of all payments for treatments Manage the CRM and calendar.
Communicate daily with the Eye Love My Vision Head office in California.
Qualifications (Knowledge, Skills, and Abilities) Excellent telephone and customer service etiquette.
Working knowledge of MS Office CRM and Quick Books Able to work in a fast-paced environment Strong understanding of company policies and procedures Strong time management and organization skills and able to Multi Task Job Type:
Full-time Pay:
From $19.
00 per hour Schedule:
Monday to Friday Weekends as needed Supplemental pay types:
Bonus opportunities Ability to commute/relocate:
Lauderhill, FL 33351:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Campbell and office staff ensuring they have high-quality, up-to-date support material.
The CS Office Coordinator will be the point of reference for internal staff and clients by keeping schedules up to date and providing feedback, documentation and information will be responsible for all inbound, follow up calls, and managing the appointment calendar.
Essential Duties and Responsibilities The essential functions include, but are not limited to the following:
Record, store and sort financial and non-financial data in electronic form and present reports Handle the processing of calls with accuracy and timeliness Monitor the team's progress, identify shortcomings, and propose improvements Ensure adherence to laws and internal company policies.
Handle urgent calls, emails, and messages when Doctor and staff are unavailable, answering Patients queries, informing them of delays, arranging and changing appointments.
Review cases to be sent to processing with accuracy and timeliness File important documents and communicate relevant information to various department regarding Medical Office Collaborate with Eye Love My Vision to ensure sales, marketing queries and deliveries are handled efficiently.
Handle all in office payments and financial contracts needed to be taken care of at the doctors office.
Track the quotas and goals each day.
Close out the credit card machines and deposits are made.
Manage the contracts and the accounting of all payments for treatments Manage the CRM and calendar.
Communicate daily with the Eye Love My Vision Head office in California.
Qualifications (Knowledge, Skills, and Abilities) Excellent telephone and customer service etiquette.
Working knowledge of MS Office CRM and Quick Books Able to work in a fast-paced environment Strong understanding of company policies and procedures Strong time management and organization skills and able to Multi Task Job Type:
Full-time Pay:
From $19.
00 per hour Schedule:
Monday to Friday Weekends as needed Supplemental pay types:
Bonus opportunities Ability to commute/relocate:
Lauderhill, FL 33351:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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