JOBS AND BENEFITS SUPERVISOR - SES - 40046090 1
Requisition No:
373906
Agency:
Economic Opportunity
Working Title:
JOBS AND BENEFITS SUPERVISOR - SES - 40046090 1
Position Number:
40046090
Salary:
$56,351.36
Posting Closing Date:
05/26/2021
Requisition Title:
373906 DEO JOBS AND BENEFITS SUPERVISOR - SES 40046090
JOB TYPE:
FULL-TIME
POSITION LOCATION:
Fort Lauderdale, FL
Our Organization and Mission:
The Florida Department of Economic Opportunity (DEO) works across the state to support Florida s economy, robust and talented workforce and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities and workforce are better prepared to withstand future economic slowdowns and natural disasters.
The Jobs and Benefits Supervisor is a member of the DEO team with CareerSource Broward.
In collaboration with our partners, we salute our nation s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply for positions at DEO that fit their skill sets.
The Florida Department of Economic Opportunity is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service 711.)
Let DEO s mission become yours. To find out more about us, click on the link :
http:
//www.floridajobs.org/
The Work You Will Do:
The Jobs and Benefits Supervisor supervises, plans, coordinates, and direct the activities performed by DEO Jobs for Veterans State Grant (JVSG), Disabled Veterans Outreach Program (Specialists) (DVOP), Local Veterans Employment Representative (LVER), Wagner Peyner (WP), and Trade Adjustment Act (TAA) staff. Develops performance standards and expectations and ensures that reviews are accomplished in accordance with personnel rules; including providing work direction, completing performance evaluations, administering labor agreement and promoting staff development.
The Difference You Will Make:
You will assist in helping Floridians obtain wage replacement benefits for qualified individuals who are out of work through no fault of their own. Your knowledge and skills will be utilized to help our citizens. DEO is a fast-paced work environment in which critical thinking and prioritizing is a must.
How You Will Grow:
DEO encourages its employees to constantly innovate and seek efficiencies. Trainings are made available throughout the year and on request with our Office of HR Training and with our Division of Workforce Training Unit. In accordance with DEO s Vision and Mission, the employee:
- Furthers Florida s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
- Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
- Provides information clearly, accurately, and succinctly; and also exhibits good listening skills.
- Works collaboratively to optimize the effectiveness of DEO's available resources and tools.
- Uses knowledge acquired through education, training, or experience to complete tasks.
These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.
Where You Will Work:
Greater Fort Lauderdale encompasses Broward County and is a principal city of the Miami metropolitan area. Ft Lauderdale is a popular tourist destination and Yachting Capital of the World. The city is known for its beaches, bars, nightclubs, and history as a spring break location. Port Everglades is considered the 3rd largest cruise port in the world.
WORKING FOR THE STATE OF FLORIDA IS MORE THAN A PAYCHECK!!
State Group Insurance coverage options+ Retirement plan options, including employer
(health, life, dental, vision, and other supplemental options) contributions (FYI, please click www.myfrs.com)
Nine paid holidays and a Personal Holiday each year Annual and Sick Leave Benefits
Student Loan Forgiveness Program (Eligibility required) Flexible Spending Accounts
Tuition Fee Waivers (Accepted by major Florida colleges/universities) Ongoing comprehensive training provided
Career Growth Highly skilled, professional environment
+For a more complete list of benefits, visit www.mybenefits.myflorida.com.
- We care about the success of our employees.
- We care about the success of our clients.
- We are always improving our technology, our tools, our customer s experiences and ourselves.
- A rewarding experience for reliable, compassionate and professional employees.
Pay:
$56,351.36
Your
Responsibilities:
- Supervise, plan, coordinate, and direct the activities performed by DEO Jobs for Veterans State Grant (JVSG), Disabled Veterans Outreach Program (Specialists) (DVOP) and Local Veterans Employment Representative (LVER) staff.
- Develop performance standards and expectations and ensure that reviews are accomplished in accordance with personnel rules; including providing work direction, completing performance evaluations, administering labor agreement and promoting staff development.
- Provide supervision, administrative direction, and technical assistance to center staff, to include:
training, technical guidance and tactical support regarding the Wagner Peyser and TAA programs.
- Plan & manage delivery of employment & training services for veterans, TAA and the universal job seeker population in three career centers, with travel between centers to monitor service delivery and compliance with federal & state regulations and local policies and procedures.
- Manage, analyze and monitor assigned program budgets to ensure staffing needs and programmatic goals are obtained.
- Interview personnel and conduct on-site observation of work performed to ascertain unit functions ensure staff efficiency & productivity, and methods, equipment, and personnel used.
- Designs, evaluates, recommends, and approves changes based on need and analysis, and implements program policies to facilitate successful delivery of employment & training programs.
- Prepares manuals and trains workers in use of new forms, reports, procedures or equipment, according to organizational policy. Assists in training new staff & providing remedial training on individual basis, if requested.
- Reviews programs, services, forms and develops monitoring reports (services, outreach, attendance complaints, etc.), and confers with management and users to identify problems and improvements.
- Develops & implements corrective action plans to improve program deficiencies. Monitors reports generated by career centers for content, completeness & timeline.
- Works with other state, government, public & department employees in delivery of veteran programs and job seeker services.
- Reviews, analyzes, and researches legislative issues and prepares analysis of the projected effect of any proposed legislation or action.
- Responds to sensitive internal & external customer questions, complaints & issues from public, legislators & count commissioners.
- Performs other related duties:
(e.g., travels to attend training, seminars, one-stop locations & alternate work sites as assigned; attends staff meetings; maintains logs, records & files); reads and keeps current on applicable policies, periodicals, newsletters and related veterans publications.
- Assist in resolving program issues on an ongoing basis and participate in interviews as needed.
Required Knowledge, Skills, and Abilities:
- Knowledge of the principles and techniques of effective customer service and the ability to provide excellent customer service
- Knowledge of the basic principles of counseling and case management
- Working knowledge/experience using Microsoft applications
- Skilled in group presentations, workshop instruction and/or facilitation
- Ability to promote and market Career Center
- Ability to communicate clearly and effectively in individual and group settings, both verbally and in writing
- Ability to work effectively as part of a team
- Ability to utilize problem-solving techniques
- Ability to deal with the public in a tactful, courteous and effective manner
- Ability to conduct effective interviews
- Ability to listen effectively
- Ability to establish and maintain effective working relationships with others
- Ability to work independently by planning, organizing and coordinating work assignments
- Must become certified as a Workforce Development Professional (Tier 1) within 6 months of appointment.
- Required to travel locally and must furnish own transportation.
Qualifications:
As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state and national law enforcement records.
Minimum - 3 years of supervisory experience
- Required to travel locally and must furnish own transportation.
- Duties and responsibilities of this position must be performed at the official work site of the Department.
Preferred - - A bachelor s degree from an accredited college or university.
- Professional or nonprofessional experience in Business, Human Services, Education, or related field.
- Veteran s and/or those who have experience working in DVOP, LVER, Wagner Peyser or TAA Programs.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Estimated Salary: $20 to $28 per hour based on qualifications.
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